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Privacy and data protection policy


1. WHICH COMPANY IS THE DATA CONTROLLER RESPONSIBLE FOR PROCESSING YOUR DATA?

The data controller responsible for processing your data is VISÁN INDUSTRIAS ZOOTÉCNICAS, S.L (hereinafter, “VISÁN”) Ctra. M-208, Km. 0,5 28500. Arganda del Rey (Madrid). Tax ID number B-28412146.

This Privacy Policy governs the access to and use of the service provided by VISÁN to the Internet user (hereinafter, the “User”) interested in the services (hereinafter, the “Services”) and content (hereinafter, the “Content” offered on the websites of VISÁN (hereinafter, the “Websites”).

2. ON WHAT LEGAL GROUNDS DOES VISÁN PROCESS DATA?

The User data collected in online registration forms made available on the Websites are collected by VISÁN for the purpose of providing the Services offered on each Website.

3. WHY ARE YOUR PERSONAL DATA PROCESSED BY VISÁN?

If you wish, your personal data may be processed by VISÁN for the following purposes:

  • The provision of e-commerce services undertaken via the Websites of the various brands in the group.
  • To send you commercial communications and/or newsletters by post, telephone, SMS or other equivalent means of communication about activities and promotions related to the interests contained in your profile.

An option for the User to withdraw consent will be included in every commercial or advertising communication sent to them, and the User may effectively withdraw consent at any time by sending an email to hola@optimanova.eu or letter to VISÁN (Marketing Department), Ctra. M-208, Km. 0,5 28500. Arganda del Rey (Madrid).

VISÁN guarantees that the personal data requested will be those strictly necessary for providing the service requested.

4. DATA ACCURACY

The User guarantees that the personal data provided are accurate and undertakes to notify VISÁN of any changes thereto. The User will be liable for the accuracy of the data provided and VISÁN reserves the right to exclude from the services any User providing false data, without prejudice to any further legal action.

We recommend maintaining the highest level of care in terms of Data Protection by using security tools. VISÁN will accept no liability for unlawful data theft, modification or loss.

5. DATA STORAGE

The personal data provided will be kept by VISÁN for as long as the User does not express a desire to be removed from VISÁN services in order for the User to be kept up-to-date regarding products from the company.

6. USER RIGHTS REGARDING YOUR DATA

The User is entitled to (i) access their personal data, as well as (ii) request the rectification of inaccurate data or, as appropriate, (iii) request the elimination thereof, (iv) request a limitation on the processing of their data, (v) oppose the processing of their data, (vi) exercise the right to be forgotten and (vii) request portability.

In order to exercise said rights, the User must prove their identity to VISÁN by sending a photocopy of their National Identity Document or in any other way accepted by law.

The User may exercise all these rights by writing an email to hola@optimanova.eu and stating the reason for their request.

The User may also send their request by post to: VISÁN (Marketing Department), Ctra. M-208, Km. 0,5 28500. Arganda del Rey (Madrid).

Without prejudice to any other administrative appeal or legal action, the User will be entitled to lodge a complaint with the competent control agency in the Member State where they have their primary residence or place of work or where the alleged breach took place in the event that they believe a breach has occurred regarding the processing of their personal data or in the event that they believe their rights are not being respected. The control agency with which the complaint has been lodged will inform the claimant regarding the course of action and result from the complaint.

7. DATA SECURITY

Protection of the privacy and personal data of its clients and visitors is very important to VISÁN. Therefore, VISÁN does everything within its power to prevent their data from being used inappropriately. Only authorised personnel may access their data.

VISÁN maintains the levels of security for personal data protection stipulated by applicable regulations and has established all those technical resources within its power to avoid the loss, misuse, alteration, unauthorised access or theft of the data provided by the User via the Websites, while informing you that Internet security measures are not impregnable.

VISÁN undertakes to perform its duty of secrecy and confidentiality regarding the personal data in accordance with applicable legislation, as well as process the same in a secure manner when transferring and sharing data internationally, as the case may be.

8. USE OF THE WEBSITE

The Websites may provide access to a multitude of texts, images, drawings, designs, codes, software, photographs, music, videos, sounds, databases, images, expressions and information belonging to VISÁN or third parties to which the User may have access.

The User is responsible for their access to, browsing and use of the Websites. Said liability extends to the registration that, as appropriate, may be necessary to access Content or Services provided on the Websites.

Furthermore, we urge you to notify VISÁN of any situation you become aware of that may imply acts against the rights of any third party using the tools included on the Websites.

The User undertakes to use the Content and Services offered on the Websites in a diligent, correct and lawful manner and, including but not limited to, refrain from:

  • Using the content for purposes or effects contrary to the law, good faith and public order.
  • Causing damage to the physical and logical systems of the owner of the Websites, its providers or third parties.
  • Introducing or spreading on the network computer viruses or any other physical or logical systems capable of causing the aforementioned damages.

9. RECOMMENDATIONS

The User should follow the recommendations below:

Use passwords of at least eight alphanumerical characters in length, combining both upper and lower case letters.

The Websites are not intended for children. Please activate parental control to prevent and control access by children to the Internet and inform children about security-related issues.

Maintain an antivirus software installed and properly updated on your computer to guarantee that your computer is free of malicious software and spyware applications that jeopardise your browsing activity.

Check and read the general terms and conditions of use and the privacy policy that VISÁN provides on its Websites.

10. LINKS TO OTHER WEBSITES

The Websites of VISÁN may contain links to the websites of other companies and third party entities.

VISÁN accepts no liability for the manner in which these companies tackle the protection of privacy and personal data. Therefore, we recommend carefully reading the privacy policy declarations on any website that is not owned by VISÁN regarding the use, processing and protection of personal data. The terms and conditions offered by said websites may not be the same as those offered by VISÁN.

11. QUESTIONS

If you have any question about this privacy policy, please contact us by sending an email to hola@optimanova.eu.

12. ACCEPTANCE AND CONSENT

The User declares to have been informed of the personal data protection terms and conditions, and accepts and provides their consent for the automated processing thereof by VISÁN in the manner and for the purposes indicated in this Privacy Policy.